Privacy

Our privacy statement sets out how and why the Whangarei District Council collects and stores your personal information, what we will use it for and with whom we can share it.

This Privacy Statement has been prepared in accordance with our obligations and your rights under the Privacy Act.

Privacy Statement(PDF, 294KB)

You can ask us to confirm whether we hold any personal information about you, and you may request access to your personal information by submitting a privacy request.

Once we have verified your identity, we will provide you with confirmation and access, unless we believe it is necessary to withhold the information under the Privacy Act.

You can also ask us to correct the personal information we hold about you by submitting a privacy correction. If we agree that your personal information needs to be corrected, we will do so and provide you with an amended record, if requested.

If you feel we have breached any of the principles set out in the Privacy Act or have a complaint about how we have handled a privacy issue you can make a privacy complaint.

Report a privacy issue or make a request 

Your right to access and correct any personal information we hold is subject to the Privacy Act.

If you want to request information which is not “personal information” about you, it will be processed as an official information request. 

Make an official information request

If you believe there is a privacy dispute we cannot resolve, you can make a complaint to the Privacy Commissioner, who can investigate potential breaches of the privacy principles.

Privacy Commissioner (privacy.org.nz)

This website uses Google Analytics and web quality assurance tools that use first-party cookies and JavaScript code to gather anonymous information about visitors. 

These tools gather information that helps us monitor and improve the website, for example, the number of visitors, browser information, pages viewed, IP address and demographic information. 

For details on what information is collected via cookies, how it is used and stored, and how to opt out, see Google's Privacy Policy.

Google's Privacy Policy (google.com)

Newsletters

We collect analytics from newsletter subscribers, in order to effectively engage with our community. 

You can choose to allow the gathering of analytics when you sign up and you can change this at anytime by selecting "preferences" at the bottom of a newsletter email in your inbox.

Sign up to our newsletters

In providing this service Council uses an Australian based newsletter communication tool called Campaign Monitor. Campaign Monitor will use your information in accordance with its Privacy policy. (external site)

Campaign Monitor privacy policy (campaignmonitor.com)